Developing the Online Consumer Portal and its related informational pages, as well as the online complaints, feature.
Developing a Product Recalls Database so that VCCA staff could upload information on products that have been recalled from the market in Viet Nam. This database shall be mirrored with the pre-existing Product Alert Portal on the ACCP website using API technology, so that updates on one end would automatically get featured on the other side and vice versa.
Developing a Consumer Mobile Application (on iOS and Android, both front-end and back-end) which is integrated with the National Consumer Portal (so that consumers could easily log in via Google or Facebook to check the progress of their complaints